Klarity Patient Feedback and Review System

This feature aims to provide valuable insights into patient satisfaction and strengthen your online presence through genuine reviews.

How will reviews be displayed on my provider profile?
Reviews collected from Reviews.io and Trustpilot will be integrated and displayed on your Klarity provider profile, providing potential patients with a comp...
Mon, 5 Aug, 2024 at 5:28 PM
Is there a way to customize the feedback survey?
Currently, the feedback survey follows a standard format to ensure consistency in data collection. However, we welcome your suggestions for future enhanceme...
Mon, 5 Aug, 2024 at 5:28 PM
How frequently will patients receive feedback requests?
Patients will receive a feedback request after each initial and first follow-up appointment. If a patient visits regularly, they may receive multiple reques...
Mon, 5 Aug, 2024 at 5:29 PM
Will I be notified when a new review is posted?
Yes, you will receive notifications when new reviews are posted to your profile, allowing you to stay updated on patient feedback and promptly address any i...
Mon, 5 Aug, 2024 at 5:29 PM
How can I respond to reviews?
You can respond to reviews directly through your provider portal inside the Kiwi web app. Engaging with patient feedback, whether positive or negative, demo...
Mon, 5 Aug, 2024 at 5:29 PM
Who can I contact for support?
Reach out to us at [email protected] for any assistance.
Mon, 5 Aug, 2024 at 5:30 PM
What if I need technical support or have further questions about the system?
For technical support or additional inquiries, please contact us at [email protected]. Our team is here to assist you and ensure a smooth expe...
Mon, 5 Aug, 2024 at 5:30 PM